The Better Business Bureau (BBB) is warning consumers about a growing scam that targets online shoppers. Scammers are creating fake retail websites that closely mimic legitimate businesses, tricking consumers into entering their payment information.
Here’s how the scam works:
When you try to complete a purchase, the site displays a “card declined” message or a vague error. You may be prompted to try again or use a different card. Despite the error, many shoppers report that charges still appear on their bank statements — often multiple times.
How to Protect Yourself
1. Verify the Website
- Make sure the URL begins with https:// — the “s” indicates a secure connection
- Double-check the spelling of the web address
- Confirm the domain extension is correct (e.g., .com vs .net)
2. Avoid Suspicious Links
- Don’t click on links in unsolicited emails, texts, or ads
- Always navigate to a retailer’s website by typing the address directly
3. Do Your Research
- Search for reviews or complaints on BBB.org
- Look up the company name with terms like “scam” or “fraud.”
4. Use Credit Cards
- Credit cards offer stronger fraud protection than debit cards
- Federal law limits your liability for unauthorized charges to $50
5. Monitor Your Accounts
- Regularly check your bank and credit card statements
- Set up transaction alerts to catch suspicious activity early
If You’ve Been Scammed
Report the charges to your bank or card issuer immediately and dispute them. Then, file a complaint with the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.
Sources: bbb.org, consumer.ftc.gov, agewelltn.org